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About Us

About Us

Who we are & What we do

We are part of the Customer Insight team here at Debenhams Head Office, and we work in collaboration with our customers to find out what you really want and how we can improve.

We send the Design Team weekly surveys, as well as polls, discussions and fun activities.

We use your feedback to directly influence decisions on everything from which brands we should keep at Debenhams to which rewards we should offer in our Beauty Club.

Have your say

As a member of the Design Team you will be invited to take part in regular activities on a variety of topics. We may also ask you to test samples for us and take pictures whilst out and about so we can see what is on the high street where you are!

Exclusives & Rewards

By taking part in our surveys and other activities you get to be the voice of Debenhams, and get exclusive sneak peeks into what's coming up and how your opinions have shaped what we do.

Not only that, for every survey you take part in we will enter you into a prize draw to win £50 at Debenhams, as well as chances to get free samples, testers and cake!

The small print

Rest assured that all the information you provide is treated as confidential. All your survey answers and feedback will be anonymous and you will not be personally identified.

For more detail on our terms and conditions click here, and if you have any further questions see our FAQ section for more answers.